If you are having issues playing with your current browser, please try playing on a different browser, such as Microsoft Edge, Firefox or Chrome. Make sure you are using the most updated version of your browser to Play Roblox. Make Sure You’re Using a Supported Browser If one solution doesn't work, move on to the next! Please try each step below, one at a time, in order. Inform the creator of the problem, as only he/she will be able to repair it. There could be a bad script in it, or it has too many objects, which is preventing the experience from running properly. Bad Experience/Place: The experience could be bad.You can tell when a map is done loading once your avatar appears. The experience's creator probably just didn't build anything in it, so it is empty. Empty Experience/Place: If the map seems to be running, but is unusually devoid of stuff, then the map did in fact load.To see what speeds Roblox requires, as well as other system requirements, please click here. Slow Internet Connection/Big Experience: If you are playing on the internet on really slow service, and the experience is big, it can take a good bit of time to actually download the map.Firewall: This is very frequently a firewall problem, though it can be (in very few cases) the result of a low-bandwidth connection or an inconsistent wireless connection.HttpSendRequest failed: HRESULT 0x80072efd error is usually the result of Roblox having difficulty communicating certain bits of information with our servers.Experiences randomly or consistently tell you that they have shut down.Players can visit experiences in the Build or Edit modes, but not in Play mode.Loading screen on the website takes a long time or never finishes to load.Roblox has trouble with or fails to load online experiences, sometimes showing the player an error message (which can include 'Could Not Connect' or 'ID=17 Failure' messages).

Roblox support